Privacy Statement, effective as of May 8, 2018
Next Software Solutions Pty Ltd. (“Next,” “we,” “us,” “our,” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s corporate events (“Attendees”). This Privacy Statement describes Next’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by Next (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal information.
If you have questions or complaints regarding Next’s Privacy Statement or associated practices, please contact us here.
- Web sites covered
This Privacy Statement covers the information practices, including how the Company collects, uses, shares and secures the personal information you provide, of Web sites that link to this Privacy Statement (collectively referred to as “Next’s Web sites” or “the Company’s Web sites”).
Next’s Web sites may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
- Information collected
When expressing an interest in obtaining additional information about the Services, or registering to use the Web sites or other Services, or registering for an event, Next requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services or registering for an event, Next may also require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Next may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). When Visitors apply for a job with the Company, Next may also require you to submit additional personal information as well as a resume or curriculum vitae (“Applicant Information”). Required Contact Information, Billing Information, Applicant Information, Optional Information and any other information you submit to Next to or through the Services are referred to collectively as “Data.”
As you navigate the Company’s Web sites, Next may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
Through our “import contacts” feature option, we may also collect information such as the name, company name, address, phone number or email address of contacts that you choose to share with us. When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided, such as to add new records to your Next account.
- Use of information collected
The Company uses Data about Next Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.
The Company also uses Data about Next Attendees to plan and host corporate events, host online forums and social networks in which event Attendees may participate, and to populate online profiles for Attendees on the Company’s Web sites. Additional information on the Company’s privacy practices with respect to Data about Next Attendees may be found in additional privacy statements on the event Web sites, as the case may be.
The Company may also use Data about Next Customers and Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.
Next may also receive information about Customers and Attendees from other sources, including third parties from whom we have purchased data, and combine this information with Data we already have about you. This helps us to update, expand and analyse our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.
Next uses credit card information solely to check the financial qualifications and collect payment from prospective Customers and Attendees.
Next uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data about Next Customers and Data about Next Attendees to provide personalized information about the Company.
- Web Site Navigational Information
Cookies, Web Beacons and IP Addresses
Next uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). As described more fully below, we and our partners use these cookies or similar technologies to analyse trends, administer Web sites and Services, track users’ movements around our Web sites and Services, serve targeted advertisements and gather demographic information about our user base as a whole. This section describes the types of Web Site Navigational Information used on the Company’s Web sites and Services, and how this information may be used.
The following sets out how Next uses different categories of cookies and your options for managing cookies’ settings:
|Type of Cookies||Description||Managing Settings|
|Required cookies||Required cookies enable you to navigate the Company’s Web sites and use its features, such as accessing secure areas of the Web sites and using Next Services.
If you have chosen to identify yourself to Next, the Company may place on your browser cookies containing an encrypted, unique identifier. These cookies allow the Company to uniquely identify you when you are logged into the Web sites and Services and to process your online transactions and requests.
|Because required cookies are essential to operate the Company’s Web sites and the Services, there is no option to opt out of these cookies.|
|Performance cookies||These cookies collect information about how Visitors use our Web sites and Services, including which pages visitors go to most often and if they receive error messages from certain pages. It is only used to improve how the Company’s Web sites and Services function and perform.
From time-to-time, Next engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites and Services, and to track the performance of the Company’s advertisements. Next and its third-party partners may also utilize HTML5 local storage or Flash cookies for these purposes. Flash cookies and HTML local storage are different from browser cookies because of the amount of, type of, and how data is stored.
|To learn how to opt out of performance cookies using your browser settings click here.
To learn how to manage privacy and storage settings for Flash cookies click here. Various browsers may offer their own management tools for removing HTML5 local storage.
|Functionality cookies||Functionality cookies allow the Company’s Web sites and Services to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of Next’s Web sites and Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
Next uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Web sites and Services to personalize your visit.
|To learn how to opt out of functionality cookies using your browser settings click here. Note that opting out may impact the functionality you receive when using Next’s Web sites and Services.
To learn how to manage privacy and storage settings for Flash cookies click here.
Next uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site or Service tied to the Web beacon, and a description of a Web site or Service tied to the Web beacon. For example, Next may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Next uses Web beacons to operate and improve the Company’s Web sites, Services and email communications.
Log Files, IP Addresses, URLs and Other Data
As is true of most Web sites, we gather certain information automatically to analyse trends in the aggregate and administer our Web sites and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company’s Websites and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyse overall trends, to help us improve our Websites and Services, to track and aggregate non-personal information, and to provide the Websites and Services. For example, Next uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. Next may also collects IP addresses from Customers when they log into the Services as part of the Company’s current (or future) “Identity Confirmation” and “IP Range Restrictions” security features.
Social Media Features and Single Sign-on
Do Not Track
Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. Next does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Next takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
- Public forums, refer a contact, and customer testimonials
Next may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Next is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral program to inform contacts about the Company’s Web sites and Services. When using the referral program, the Company requests the contact’s name and email address. Next will automatically send the contact a one–time email inviting him or her to visit the Company’s Web sites. Next does not store this information.
Next posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Next obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
- Sharing of information collected
Next may share Data about Next Visitors, Customers and Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services to us. Without limiting the foregoing, Next may also share Data about Next Visitors, Customers and Attendees with the Company’s service providers to ensure the quality of information provided, and with third–party social networking and media Web sites, such as Facebook, for marketing and advertising on those Web sites. Unless described in this Privacy Statement, Next does not share, sell, rent, or trade any information with third parties for their promotional purposes.
The Company may share Data about Next Customers with other companies in order to work with them, including affiliates of the Next corporate group. For example, the Company may need to share Data about Next Customers with other companies within the Next corporate family for customer support, marketing, technical operations and account management purposes.
From time to time, Next may partner with other companies to jointly offer products or services, such as full LMS partnerships. If you purchase or specifically express interest in a jointly–offered product or service from or through Next, the Company may share Data about Next Customers collected in connection with your purchase or expression of interest with our partner(s). Next does not control our business partners’ use of the Data about Next Customers that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
Next does not share Data about Next Attendees with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a Company event and allow Next or any of its business partners to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at Company events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements.
Section 4 of this Privacy Statement, Web Site Navigational Information, specifically addresses the information we or third parties collect through cookies and web beacons, and how you can control cookies through your Web browsers. We may also disclose your personal information to any third party with your prior consent.
Next uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Next reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
- International transfer of information collected
The Company primarily stores Data about Next Customers and Data about Next Attendees in the Australia, or in your local instance location as advised to you by us. To facilitate Next’s global operations, the Company may transfer and access such information from around the world, including from other countries in which the Company has operations. This Privacy Statement shall apply even if Next transfers Data about Next Customers or Data about Next Attendees to other countries.
- Communications preferences
Next offers Visitors, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may unsubscribe by contacting us using the “Contacting Us” section below.
- Correcting and updating your information
Next may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for Next to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Web sites and Services. If you have registered for an account with Next, you may generally update your user settings, profile, organization’s settings or event registration by logging into the applicable Website or Service with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of Your Data associated with your account, please contact your account representative or the customer service team for the applicable Service (including Next and AWS). For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. If you are an employee of a Next customer, you may also wish to contact your company’s system administrator for assistance in correcting or updating your information.
- Customer Data
Next’s Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Next will not review, share, distribute, or reference any such Customer Data except in direct relation to delivering your specific service, or as may be required by law. Next may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
Next acknowledges that you have the right to access your personal information. If personal information pertaining to you as an individual has been submitted to us by a Next customer and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with our customer directly. Because Next personnel have limited ability to access data our customers submit to our Services, if you wish to make your request directly to Next, please provide the name of the Next customer who submitted your data to our Services. We will refer your request to that customer, and will support them as needed in responding to your request within a reasonable timeframe.
Next uses robust security measures to protect Data about Next Customers and Data about Next Attendees..
- Mobile applications
Without limiting the generality of this Privacy Statement, in addition to information gathered through its Web sites or submitted to its Services, Next may obtain information through applications (“Mobile Applications”) that Customers or their authorized individuals (“Users”) download to, and run on, their mobile devices (“Devices”). Mobile Applications provided by Next may obtain information from, or access data stored on, Users’ Devices to provide services related to the relevant Mobile Application. For example, a Mobile Application may: access a camera on a User’s Device to enable the User to upload photographs to the Services; or access the geographic location of a User’s Uploaded Files to enable the Customer to authenticate data submitted by the User. Information obtained to provide Mobile Application services may include information obtained in preparation for anticipated updates to those services. Mobile Applications may transmit information to and from Devices to provide the Mobile Application services.
Mobile Applications may provide Next with information related to Users’ use of the Mobile Application services, information regarding Users’ computer systems, and information regarding Users’ interaction with Mobile Applications, which Next may use to provide and improve the Mobile Application services. For example, all actions taken in a Mobile Application may be logged, along with associated information (such as the time of day when each action was taken). Next may also share anonymous data about these actions with third party providers of analytics services. In addition, if a User downloads a Next Mobile Application after clicking on a third-party mobile advertisement for the Mobile Application or for Next, the third-party advertiser may provide Next with certain information, such as the User’s Device identification information, which Next may use to track the performance of its advertising campaigns.
Customers may configure Next Mobile Application services, and the information accessed or obtained by the Mobile Application on a User’s Device may be affected by the Customer’s configuration. In addition, if a Customer purchases more than one Service from Next and its affiliates, a Mobile Application may be designed to interoperate with those Services; for instance, to provide a User with access to information from any or all of those Services or to provide information from a User’s Device to any or all of those Services. Information accessed or obtained by the Mobile Application on a User’s Device may be accessible to the Customer and its organization, depending on the intended functionality of the Mobile Application. Next may provide updated versions of its Mobile Applications. If your mobile device’s settings permit, those updates will be downloaded and installed automatically on your mobile device. By installing a Next Mobile Application on your mobile device, you consent to the downloading and updating of that Mobile Application.
Next’s Mobile Applications may also contain links or integrations to other Mobile Applications provided by third parties. Third parties’ use of information collected through third-party Mobile Applications is governed by the privacy statements of such third parties. The Company encourages you to review the privacy statements of third-party providers of Mobile Applications to understand their information practices.
Notices and contractual terms related to a particular Mobile Application may be found in the End User License Agreement or relevant terms of service for that application. The Company encourages you to review the End User License Agreement or relevant terms of service related to any Mobile Applications you download, install, use, or otherwise interact with to understand that Mobile Application’s information practices. The Mobile Application’s access to information through a User’s Device does not cause that information to be “Customer Data” under Next’s Agreement with the Customer or under this Privacy Statement, except as follows: To the extent that a User uses a Mobile Application to submit electronic data and information to a Customer account on our Services pursuant to the Customer’s Agreement with Next (or a similar agreement that governs the Customer’s subscription(s) to Next’s Services), that information constitutes “Customer Data” as defined in such agreement, and the provisions of that agreement with respect to privacy and security of such data will apply.
- Changes to this Privacy Statement
Next reserves the right to change this Privacy Statement. Next will provide notification of the material changes to this Privacy Statement through the Company’s Web sites as early as is reasonable prior to the change taking effect.
- Contacting us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites and Services should be directed to Next Privacy by mailing us at:
PO BOX 569
Sanctuary Cove, QLD 4212